{"id":45019,"date":"2024-08-15T10:52:31","date_gmt":"2024-08-15T10:52:31","guid":{"rendered":"https:\/\/www.templafy.com\/?page_id=45019"},"modified":"2025-05-05T12:30:31","modified_gmt":"2025-05-05T12:30:31","slug":"support","status":"publish","type":"page","link":"https:\/\/www.templafy.com\/home\/support\/","title":{"rendered":"Support at Templafy"},"content":{"rendered":"\n<section id=\"UniqueID\" class=\"wp-block-templafy-blocks-colored-section  colored-section\" data-bg-color=\"#fafdf6\">\n<div class=\"wp-block-columns hero-w-quote-container is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex col-span-18 col-start-1 grid grid-cols-subgrid\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow col-span-16 col-start-1\">\n<p class=\"has-text-align-center has-label-s-font-size\"><\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-gray-100-primary-color has-text-color has-link-color has-ultra-font-size wp-elements-8fd1c5bd8a13b0ea1c3e327c32054326\" style=\"margin-top:var(--wp--preset--spacing--6-25)\">Support at Templafy<\/h1>\n\n\n\n<p class=\"has-text-align-center has-body-m-regular-font-size\" style=\"margin-bottom:var(--wp--preset--spacing--1-25)\">Browse our resources and get answers to your questions about Templafy.<a href=\"https:\/\/www.templafy.com\/soc-2-request\/\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"\" class=\"wp-block-templafy-blocks-colored-section alignfull grid sm:grid-cols-2 md:grid-cols-24 gap-[20px] md:gap-[10px] lg:gap-[20px] xl:gap-[30px] px-5 md:px-5 xl:px-5 2xl:px-12 colored-section\" data-bg-color=\"#fafdf6\">\n<div class=\"wp-block-columns external-link-list-container is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex col-span-24 col-start-1 grid grid-cols-subgrid\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow col-span-12 col-start-1\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<figure class=\"wp-block-image size-full col-span-24 col-start-1\"><img loading=\"lazy\" decoding=\"async\" width=\"1424\" height=\"1660\" src=\"https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Support_Visual-1.png\" alt=\"\" class=\"wp-image-48698\" style=\"aspect-ratio:3\/4;object-fit:contain\" srcset=\"https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Support_Visual-1.png 1424w, https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Support_Visual-1-257x300.png 257w, https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Support_Visual-1-878x1024.png 878w, https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Support_Visual-1-768x895.png 768w, https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Support_Visual-1-1318x1536.png 1318w\" sizes=\"auto, (max-width: 1424px) 100vw, 1424px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow col-span-24 col-start-15\">\n<p class=\"has-b-s-regular-font-size\">HELP CENTER<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-gray-100-primary-color has-text-color has-link-color has-h-1-font-size wp-elements-70b9b0b16034254d56044f89f4a3bc28\">We are here to help<\/h2>\n\n\n\n<p class=\"has-b-s-regular-font-size\">If you&#8217;re a Templafy user needing support, explore our Help centers tailored to the platform you&#8217;re using.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-buttons full-width-button is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-arrow-up-right\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.templafy.com\/hc\/en-us\">See Templafy Help center<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-buttons full-width-button is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-arrow-up-right\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/templafyone.templafy.com\/hc\/en-us\">See Templafy One Help center<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"\" class=\"wp-block-templafy-blocks-colored-section  colored-section\" data-bg-color=\"#fafdf6\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-bottom:0px\">\n<div class=\"wp-block-group alignfull has-gray-100-primary-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-radius:20px;padding-top:var(--wp--preset--spacing--6-25);padding-bottom:var(--wp--preset--spacing--6-25);background-image:url(&apos;https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/09\/Academy-cta-1.png&apos;);background-position:88% 74%;background-size:cover;\">\n<h2 class=\"wp-block-heading has-text-align-center has-gray-100-primary-color has-text-color has-link-color has-ultra-font-size wp-elements-3103c7ee9f14d3a7e05f0e60eb677f5f\" style=\"margin-bottom:var(--wp--preset--spacing--1-25);padding-right:0px;padding-left:0px;line-height:1\">Templafy Academy<\/h2>\n\n\n\n<p class=\"has-text-align-center has-gray-100-primary-color has-text-color has-link-color has-b-s-regular-font-size wp-elements-5ecb248011653122c38c403c463e2526\" style=\"margin-bottom:var(--wp--preset--spacing--1-25)\">The ultimate learning platform full of practical tips, videos and learning tracks exclusive to Templafy Admins.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-54d22a93 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-custom-off-white-primary-color has-custom-blue-100-primary-background-color has-text-color has-background has-link-color has-text-align-center wp-element-button\" href=\"https:\/\/accounts.skilljar.com\/accounts\/signup\/?next=%2Fauth%2Fendpoint%2Flogin%2Fresult%3Fnext%3D%252F%26d%3D1pctdpgis87kt&amp;t=1jp1h8s1eldo0&amp;d=1pctdpgis87kt\" style=\"border-radius:100px;padding-top:0.88rem;padding-right:var(--wp--preset--spacing--1-25);padding-bottom:0.88rem;padding-left:var(--wp--preset--spacing--1-25)\">Get access<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"\" class=\"wp-block-templafy-blocks-colored-section alignfull grid sm:grid-cols-2 md:grid-cols-24 gap-[20px] md:gap-[10px] lg:gap-[20px] xl:gap-[30px] px-5 md:px-5 xl:px-5 2xl:px-12 colored-section\" data-bg-color=\"#eef0e9\">\n<div class=\"wp-block-columns external-link-list-container is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex col-span-24 col-start-1 grid grid-cols-subgrid\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow col-span-14 col-start-1\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<figure class=\"wp-block-image size-full is-resized col-span-24 col-start-1\"><img loading=\"lazy\" decoding=\"async\" width=\"1424\" height=\"1660\" src=\"https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Image-text_1.png\" alt=\"\" class=\"wp-image-48700\" style=\"aspect-ratio:0.75;object-fit:contain;width:667px;height:auto\" srcset=\"https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Image-text_1.png 1424w, https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Image-text_1-257x300.png 257w, https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Image-text_1-878x1024.png 878w, https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Image-text_1-768x895.png 768w, https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Image-text_1-1318x1536.png 1318w\" sizes=\"auto, (max-width: 1424px) 100vw, 1424px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow col-span-24 col-start-15\">\n<p class=\"has-b-s-regular-font-size\">KNOWLEDGE HUB<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-gray-100-primary-color has-text-color has-link-color has-h-1-font-size wp-elements-f43b6feb65338389bb810705670863c9\">Browse resources<\/h2>\n\n\n\n<p class=\"has-b-s-regular-font-size\">A collection of user guides, product updates, training series and more.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-buttons full-width-button is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-arrow-up-right\"><a class=\"wp-block-button__link has-gray-100-primary-color has-text-color has-link-color wp-element-button\" href=\"https:\/\/support.templafy.com\/hc\/en-us\/categories\/360001057417-Templafy-for-Admins\">Templafy for admins<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-buttons full-width-button is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-arrow-up-right\"><a class=\"wp-block-button__link has-gray-100-primary-color has-text-color has-link-color wp-element-button\" href=\"https:\/\/support.templafy.com\/hc\/en-us\/categories\/360001500978-Templafy-for-End-users\">Templafy for end-users<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-buttons full-width-button is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-arrow-up-right\"><a class=\"wp-block-button__link has-gray-100-primary-color has-text-color has-link-color wp-element-button\" href=\"https:\/\/support.templafy.com\/hc\/en-us\/categories\/200869391-Troubleshooting-FAQs\">Troubleshooting &amp; FAQs<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-buttons full-width-button is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-arrow-up-right\"><a class=\"wp-block-button__link has-gray-100-primary-color has-text-color has-link-color wp-element-button\" href=\"https:\/\/support.templafy.com\/hc\/en-us\/categories\/360002186177-Product-Updates-Release-Notes\">Product updates<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"\" class=\"wp-block-templafy-blocks-colored-section alignfull grid sm:grid-cols-2 md:grid-cols-24 gap-[20px] md:gap-[10px] lg:gap-[20px] xl:gap-[30px] px-5 md:px-5 xl:px-5 2xl:px-12 colored-section\" data-bg-color=\"#eef0e9\">\n<div class=\"wp-block-columns check-list-container is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex col-span-24 col-start-1 grid grid-cols-subgrid\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow col-span-10 col-start-1\">\n<p class=\"has-b-s-regular-font-size\">GET STARTED<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-gray-100-primary-color has-text-color has-link-color has-h-3-font-size wp-elements-ef7f5b66f7b713693fd7cce5f8c7646d\">Implementation checklist<\/h2>\n\n\n\n<p class=\"has-b-s-regular-font-size\">Get a strong start with our dedicated implementation manager and customer success team. <\/p>\n\n\n\n<div class=\"wp-block-group learn-about-list is-vertical is-layout-flex wp-container-core-group-is-layout-a87d4843 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--1-5);padding-bottom:var(--wp--preset--spacing--1-5)\">\n<ul class=\"wp-block-list\">\n<li class=\"has-b-xs-regular-font-size\" style=\"margin-right:0;margin-left:0\"><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"16\" class=\"wp-image-44732\" style=\"width: 20px;\" src=\"https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/07\/check.svg\" alt=\"\">Setting you up for success<\/li>\n\n\n\n<li class=\"has-b-xs-regular-font-size\" style=\"margin-right:0;margin-left:0\"><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"16\" class=\"wp-image-44732\" style=\"width: 20px;\" src=\"https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/07\/check.svg\" alt=\"\">Assembling the right team<\/li>\n\n\n\n<li class=\"has-b-xs-regular-font-size\" style=\"margin-right:0;margin-left:0\"><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"16\" class=\"wp-image-44732\" style=\"width: 20px;\" src=\"https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/07\/check.svg\" alt=\"\">The IT tasks<\/li>\n\n\n\n<li class=\"has-b-xs-regular-font-size\" style=\"margin-right:0;margin-left:0\"><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"16\" class=\"wp-image-44732\" style=\"width: 20px;\" src=\"https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/07\/check.svg\" alt=\"\">The content tasks<\/li>\n<\/ul>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-arrow-right\"><a class=\"wp-block-button__link has-gray-100-primary-color has-text-color has-link-color has-b-s-semibold-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.templafy.com\/home\/support\/implementation\/\">See implementation checklist<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow col-span-24 col-start-13\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<figure class=\"wp-block-image size-full is-resized col-span-24 col-start-1\"><img loading=\"lazy\" decoding=\"async\" width=\"1424\" height=\"1660\" src=\"https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Support_Visual-2.png\" alt=\"\" class=\"wp-image-48699\" style=\"aspect-ratio:0.75;object-fit:contain;width:734px;height:auto\" srcset=\"https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Support_Visual-2.png 1424w, https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Support_Visual-2-257x300.png 257w, https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Support_Visual-2-878x1024.png 878w, https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Support_Visual-2-768x895.png 768w, https:\/\/www.templafy.com\/wp-content\/uploads\/2024\/08\/Support_Visual-2-1318x1536.png 1318w\" sizes=\"auto, (max-width: 1424px) 100vw, 1424px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":18,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-45019","page","type-page","status-publish","hentry"],"acf":{"header_mode":"light","footer_mode":"dark","book_a_demo_mode":"dark","exclude_from_search_results":false},"_links":{"self":[{"href":"https:\/\/www.templafy.com\/wp-json\/wp\/v2\/pages\/45019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.templafy.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.templafy.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.templafy.com\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.templafy.com\/wp-json\/wp\/v2\/comments?post=45019"}],"version-history":[{"count":93,"href":"https:\/\/www.templafy.com\/wp-json\/wp\/v2\/pages\/45019\/revisions"}],"predecessor-version":[{"id":65738,"href":"https:\/\/www.templafy.com\/wp-json\/wp\/v2\/pages\/45019\/revisions\/65738"}],"up":[{"embeddable":true,"href":"https:\/\/www.templafy.com\/wp-json\/wp\/v2\/pages\/18"}],"wp:attachment":[{"href":"https:\/\/www.templafy.com\/wp-json\/wp\/v2\/media?parent=45019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}