{"id":43897,"date":"2023-10-07T19:23:40","date_gmt":"2023-10-07T19:23:40","guid":{"rendered":"https:\/\/www.templafy.com\/?post_type=case&p=43897"},"modified":"2025-09-17T12:06:54","modified_gmt":"2025-09-17T12:06:54","slug":"icomm","status":"publish","type":"case","link":"https:\/\/www.templafy.com\/case\/icomm\/","title":{"rendered":"IComm"},"content":{"rendered":"\n
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CASE STUDY<\/p>\n\n\n\n

How IComm increased its win rate with proposal automation<\/h1>\n<\/div>\n<\/div>\n\n\n\n
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\u201cWe’re getting strong usage from the team because Templafy has helped us reduce our proposal creation from 4 hours down to 20 minutes!\u201d.<\/p>\n\n\n\n

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Justin O’Meara<\/p>\n\n\n\n

Unified Communications Consultant, IComm<\/p>\n<\/div>\n<\/div>\n\n\n\n

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INDUSTRY<\/p>\n\n\n\n

Information Technology & Services<\/p>\n<\/div>\n\n\n\n

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LOCATION<\/p>\n\n\n\n

Australia<\/p>\n<\/div>\n\n\n\n

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FOUNDED<\/p>\n\n\n\n

2001<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Improving proposal efficiency<\/h3>\n<\/div>\n\n\n\n
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As a top-tier consultancy, IComm\u2019s pipeline and growth depend on custom-tailored proposals that are fine-tuned to their customers\u2019 technical needs. These proposals took hours of manual effort to produce and were often repurposed incorrectly for subsequent proposals. <\/p>\n\n\n\n

This process \u2014 which involved finding a pre-existing proposal, editing out old customer information, and adding in new material \u2014\u202fwas both labor intensive and often led to errors in content, formatting, or both.\u202f <\/p>\n\n\n\n


Additionally, this method could not accommodate new products and services that IComm wanted to pitch, leaving individual team members working harder to fit new information into old proposal templates.\u202f 

James Bruce, Senior Pre-sales Architect and Justin O\u2019Meara, Unified Communications Consultant share their reflections on life before and after Templafy.<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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The results<\/h4>\n\n\n\n
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